Terms of Service

MOBILE MESSAGING TERMS

The Blood Health AI mobile messaging program (the “Messaging Program”) is operated by Blood Health AI (“Blood Health AI,” “we,” “us,” or “our”). By opting in to the Messaging Program, you agree to these Mobile Messaging Terms in addition to the remaining Terms of Service below.

Consent to Receive Messages

By providing your mobile telephone number and affirmatively opting in to the Messaging Program, you expressly consent to receive recurring automated SMS and MMS messages from or on behalf of Blood Health AI at the mobile number you provided.

Messages may be sent using an automatic telephone dialing system, automated technology, or other messaging technology. Messages may include:

  • promotional offers and discounts;

  • product announcements and educational content;

  • abandoned-cart and checkout reminders;

  • order, shipping, and delivery updates;

  • account, activation-code, and security notices;

  • customer-service and support communications; and

  • other transactional or marketing messages related to Blood Health AI.

Your consent to receive marketing messages is voluntary and is not a condition of purchasing any product or service.

Message Frequency and Charges

Message frequency varies depending on your interactions with Blood Health AI.

Message and data rates may apply. Blood Health AI does not charge you for participating in the Messaging Program, but your wireless carrier may impose message, data, roaming, or other charges. You are solely responsible for charges imposed by your wireless carrier.

Contact your wireless carrier for information about your mobile plan.

Opting Out

You may opt out of the Messaging Program at any time by replying STOP to any message received from Blood Health AI.

After replying STOP, you may receive one final message confirming that your opt-out request has been processed. After that confirmation, we will not send further marketing text messages to that mobile number unless you separately opt in again.

Other words or requests may not be recognized as valid opt-out requests. Where required by law, we may also recognize other standard opt-out keywords, including CANCEL, END, QUIT, UNSUBSCRIBE, or STOPALL.

Opting out of marketing messages will not prevent us from sending non-marketing communications that are necessary to complete or service a transaction you requested, where permitted by applicable law.

Help and Support

For assistance with the Messaging Program, reply HELP to any message or contact us at help@bloodhealthai.com.

Mobile Number Ownership

By enrolling, you represent that:

  • you are the account holder or authorized user of the mobile number provided;

  • you are authorized to consent to receive messages at that number;

  • the information you provide is accurate; and

  • you will notify us or opt out before transferring, cancelling, or changing the mobile number.

If your mobile number is reassigned to another person, you agree to opt out before the reassignment.

Message Delivery

Wireless carriers are not responsible for delayed, incomplete, blocked, filtered, or undelivered messages.

Delivery of messages is subject to effective transmission by your wireless carrier and is outside our complete control. The Messaging Program may not be available through every carrier, device, operating system, or geographic location.

Changes to the Messaging Program

We may modify, suspend, or discontinue the Messaging Program or any of its features at any time, subject to applicable law.

We may also change the telephone number, short code, sender ID, or other method used to operate the Messaging Program. Opt-out or HELP requests sent to an outdated number or short code may not be received.

We will provide notice of material changes where required by law.

Messaging Service Providers

We may use Postscript and other telecommunications, platform, technology, and service providers to operate and support the Messaging Program.

Information collected through the Messaging Program will be handled in accordance with our Privacy Policy, including the Mobile Messaging Privacy Notice located at the top of that policy.

Your participation in the Messaging Program is also subject to applicable wireless-carrier requirements and messaging-industry standards.

Effective Date: July, 1 2026
Last Updated: July, 7 2026

These Terms of Service (“Terms”) govern your access to and use of the Blood Health AI website, mobile application, blood pressure monitoring device, activation codes, lifetime app access, customer support, checkout, subscriptions if any, and related products and services.

These Terms are a binding legal agreement between you and Blood Health AI, doing business as Blood Health AI (“Blood Health AI,” “we,” “us,” or “our”).

By visiting our website, purchasing a device, using the app, activating a code, creating an account, connecting a device, or using any Blood Health AI service, you agree to these Terms.

If you do not agree, do not purchase, access, activate, or use Blood Health AI.


1. Important Medical Disclaimer

Blood Health AI is not a doctor, hospital, clinic, healthcare provider, medical practice, emergency service, or substitute for professional medical care.

The Blood Health AI device and app are intended to support personal blood pressure monitoring and general health tracking. They are not intended to diagnose, treat, cure, prevent, or manage any disease or medical condition unless specifically cleared, approved, or authorized for such use by applicable regulators and stated in official product labeling.

Blood Health AI does not provide medical advice.

Do not use Blood Health AI to make medical decisions without consulting a licensed healthcare professional.

Do not ignore, delay, start, stop, or change any medication, treatment, diet, exercise, or care plan based on Blood Health AI readings, app content, trends, alerts, or messages without speaking to a qualified healthcare professional.

If you believe you may be experiencing a medical emergency, call emergency services immediately.

If your reading is unusually high, unusually low, inconsistent with how you feel, or concerning in any way, contact a qualified healthcare professional.


2. Not for Emergency Use

Blood Health AI is not an emergency monitoring system.

The device and app do not provide emergency medical response.

The app may be delayed, unavailable, inaccurate, disconnected, out of battery, offline, or affected by user error, device error, software error, network issues, or other limitations.

Never rely on Blood Health AI for emergency detection, emergency alerts, or urgent medical decisions.


3. Eligibility

You must be at least 18 years old to purchase, activate, create an account, or use Blood Health AI.

By using Blood Health AI, you represent that:

  • you are at least 18 years old;
  • you have legal authority to agree to these Terms;
  • the information you provide is accurate;
  • you will use the device and app only for lawful personal use;
  • you will comply with all instructions, warnings, manuals, and applicable laws.

We may refuse, suspend, terminate, or restrict access if we believe you are ineligible or have violated these Terms.


4. Product Description

Blood Health AI sells a blood pressure monitoring device that connects with the Blood Health AI app.

The app may allow users to:

  • activate lifetime access using an activation code;
  • connect a device;
  • view readings;
  • store measurement history;
  • track blood pressure over time;
  • receive reminders or notifications;
  • access app features included with eligible purchases.

Features may vary by device model, region, operating system, app version, firmware version, and availability.

We may add, remove, modify, suspend, or discontinue features at any time, subject to applicable law.


5. Device Use

You agree to use the device only as instructed.

You are responsible for:

  • reading all instructions before use;
  • using the correct cuff size and placement;
  • using the device only for intended users;
  • keeping the device clean, safe, charged, and properly maintained;
  • ensuring the device is not damaged, altered, misused, or used after malfunction;
  • verifying concerning readings with a healthcare professional;
  • not using the device for diagnosis or emergency monitoring;
  • not using the device on another person unless lawful and appropriate;
  • not using the device in a clinical, professional, commercial, or institutional setting unless we expressly authorize it in writing.

Blood pressure readings may be affected by many factors, including user movement, cuff placement, posture, timing, stress, caffeine, exercise, medication, health conditions, device condition, battery level, connectivity, and environmental factors.

We do not guarantee that every reading will be accurate, complete, timely, or clinically appropriate for every user.


6. App Account

To use certain app features, you may need to create an account.

You are responsible for:

  • maintaining the confidentiality of your login credentials;
  • controlling access to your device, phone, email, and account;
  • all activity under your account;
  • promptly notifying us of unauthorized access.

We may suspend or terminate accounts for fraud, abuse, security risk, unauthorized resale, misuse, unlawful conduct, refund abuse, chargebacks, or violation of these Terms.


7. Lifetime App Access

Eligible Blood Health AI device purchases may include lifetime access to the Blood Health AI app.

“Lifetime access” means access to the app features included with the eligible device purchase for the operational life of the Blood Health AI app/service, subject to these Terms, applicable law, technical availability, platform requirements, security requirements, and continued lawful operation of the service.

Lifetime access does not mean:

  • lifetime access to every future product, device, add-on, paid service, premium feature, professional service, coaching, medical service, replacement device, accessory, third-party service, or unrelated product;
  • a guarantee that the app will exist forever;
  • a guarantee that all features will remain unchanged forever;
  • access after fraud, abuse, refund, chargeback, unauthorized resale, account termination, security risk, or violation of these Terms;
  • transferability to another person unless we expressly allow it;
  • access to services that become unavailable due to law, regulation, app-store restrictions, platform changes, technical limitations, cybersecurity risks, supplier issues, force majeure, or business discontinuation.

We may modify lifetime access features if necessary for security, compliance, technical operation, product improvement, legal requirements, or service sustainability.


8. Activation Codes

A purchase may include one or more activation codes.

Unless we state otherwise in writing:

  • one eligible device includes one activation code;
  • one activation code may be redeemed once;
  • each activation code is for one app account;
  • activation codes are not cash, gift cards, securities, stored value, or legal tender;
  • activation codes have no monetary value;
  • activation codes may not be sold, resold, transferred, copied, published, shared, or exploited without our written permission;
  • lost, stolen, leaked, shared, or misused codes are your responsibility.

We may deny, suspend, revoke, replace, or review an activation code if we believe it is associated with:

  • fraud;
  • abuse;
  • duplicate redemption;
  • unauthorized resale;
  • unauthorized chargeback;
  • refund;
  • cancellation;
  • payment failure;
  • stolen payment method;
  • technical error;
  • incorrect issuance;
  • breach of these Terms;
  • violation of law;
  • security risk.

If you purchase multiple devices, you may receive multiple activation codes. Each code may be used by one eligible account unless we state otherwise.


9. Orders, Payment, and Checkout

All orders are subject to acceptance and availability.

We may refuse, cancel, or limit any order for any reason, including:

  • suspected fraud;
  • payment failure;
  • incorrect pricing;
  • inventory issues;
  • shipping restrictions;
  • regulatory restrictions;
  • unauthorized resale;
  • abuse of discounts or promotions;
  • violation of these Terms.

Prices, promotions, bundles, and offers may change at any time.

You agree to provide accurate billing, shipping, contact, and payment information.

You authorize us and our payment processors to charge the payment method you provide for the total amount shown at checkout, including product price, taxes, shipping, handling, and applicable fees.


10. Shipping and Delivery

Shipping times are estimates, not guarantees, unless we expressly state otherwise in writing.

We are not responsible for delays caused by carriers, customs, weather, incorrect addresses, failed delivery attempts, payment review, fraud review, inventory delays, force majeure, or circumstances outside our control.

Risk of loss may transfer to you when the product is delivered to the shipping address or handed to the carrier, subject to applicable law.

You are responsible for providing a complete and accurate shipping address.


11. Returns, Refunds, Replacements, and Chargebacks

Returns, refunds, replacements, and warranties are governed by our Refund Policy, Warranty Policy, and applicable law.

We may deny or reduce refunds where permitted by law if:

  • the device is damaged, misused, altered, missing, or not returned;
  • accessories, manuals, packaging, or required items are missing;
  • the return window has expired;
  • the order is associated with fraud or abuse;
  • the product was purchased from an unauthorized seller;
  • the activation code has been redeemed and the refund policy excludes redeemed digital access;
  • the request violates our policies or applicable law.

If an order is refunded, cancelled, charged back, reversed, or found fraudulent, we may suspend or revoke associated activation codes, app access, warranty coverage, promotional benefits, or related services, subject to applicable law.

If lifetime access has already been activated before a refund, we may deactivate, suspend, or review that access where permitted by law and our policies.


12. Warranty Disclaimer

Except for any written limited warranty we expressly provide, Blood Health AI products and services are provided “as is” and “as available” to the maximum extent permitted by law.

We disclaim all warranties not expressly stated, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, uninterrupted operation, error-free operation, and availability.

We do not guarantee that:

  • the device or app will meet your expectations;
  • readings will always be accurate or complete;
  • the app will always be available;
  • the device will always connect successfully;
  • data will always sync immediately;
  • notifications will always be delivered;
  • errors will always be corrected;
  • the service will be free of interruption, bugs, security issues, or data loss.

Some jurisdictions do not allow certain disclaimers, so some disclaimers may not apply to you.


13. No Health Outcome Guarantee

Blood Health AI does not guarantee any health outcome.

We do not guarantee that using the device or app will:

  • lower blood pressure;
  • detect a medical condition;
  • prevent a disease;
  • improve health;
  • reduce risk;
  • replace medical care;
  • identify emergencies;
  • produce clinically accurate readings in all circumstances.

Any testimonials, reviews, examples, or marketing materials represent individual experiences and do not guarantee similar results.


14. User Content and Health Entries

You may be able to enter notes, symptoms, goals, reminders, comments, or other information into the app or support channels.

You are solely responsible for the information you provide.

You agree not to submit information that is false, unlawful, abusive, harmful, infringing, or violates another person’s rights.

You grant us a limited right to use your submitted information to operate, support, secure, improve, and provide Blood Health AI, as described in our Privacy Policy.

Do not submit another person’s health information unless you have legal authority and consent to do so.


15. Prohibited Uses

You may not:

  • use Blood Health AI for emergency monitoring;
  • use Blood Health AI to diagnose, treat, cure, prevent, or manage disease without professional medical supervision;
  • misuse, reverse engineer, copy, scrape, modify, or interfere with the app, device, website, firmware, software, or services;
  • bypass activation, licensing, payment, or security systems;
  • redeem, sell, resell, publish, share, or exploit activation codes without authorization;
  • use the product for unlawful, fraudulent, abusive, or harmful purposes;
  • submit false information;
  • impersonate another person;
  • interfere with other users;
  • upload malware or harmful code;
  • attempt unauthorized access;
  • use bots, scripts, or automated tools without permission;
  • use the device or app for clinical, professional, commercial, institutional, or regulated healthcare use without our written authorization;
  • violate laws, regulations, third-party rights, or these Terms.

We may suspend or terminate access for prohibited uses.


16. Intellectual Property

Blood Health AI, including our website, app, software, firmware, content, designs, trademarks, logos, text, graphics, user interface, and technology, is owned by us or our licensors and protected by intellectual property laws.

You receive a limited, personal, non-exclusive, non-transferable, revocable license to use the app and services for your own lawful personal use in accordance with these Terms.

You do not receive ownership of the app, software, firmware, code, trademarks, content, algorithms, data models, designs, or intellectual property.


17. Software Updates

We may provide updates, bug fixes, patches, firmware updates, security updates, or feature changes.

Some updates may be required for continued use.

If you do not install updates, certain features may stop working, security risks may increase, or the device/app may become incompatible.

We are not responsible for issues caused by failure to update, unsupported devices, unsupported operating systems, third-party platform changes, or unauthorized modifications.


18. Third-Party Services

Blood Health AI may depend on third-party services, including Shopify, payment processors, shipping carriers, cloud hosting, app stores, analytics providers, communication platforms, and device operating systems.

We are not responsible for third-party services, outages, policies, fees, actions, or failures.

Your use of third-party services may be subject to their own terms and privacy policies.


19. SMS, Email, and App Notifications

By providing your contact information, you agree that we may send transactional messages about your order, shipping, activation, account, security, support, product updates, and service notices.

Where permitted by law and with required consent, we may send marketing emails, SMS messages, and app notifications.

You may opt out of marketing emails using the unsubscribe link. You may opt out of SMS marketing by replying STOP. Transactional messages may still be sent where necessary.


20. Privacy

Your use of Blood Health AI is subject to our Privacy Policy.

By using Blood Health AI, you agree that we may collect, use, store, disclose, and protect information as described in the Privacy Policy.

Do not use Blood Health AI if you do not agree with the Privacy Policy.


21. Account Suspension and Termination

We may suspend, restrict, or terminate your account, activation code, app access, support access, or services if we believe:

  • you violated these Terms;
  • your order is fraudulent;
  • your payment failed;
  • your order was refunded, cancelled, charged back, or reversed;
  • you abused promotions, refunds, warranties, or support;
  • you created security, legal, or operational risk;
  • you misused activation codes;
  • continuing service would violate law or platform rules;
  • we need to protect users, our company, our partners, or the service.

Termination may result in loss of access to app features, activation benefits, data, or lifetime access, subject to applicable law.


22. Limitation of Liability

To the maximum extent permitted by law, Blood Health AI and its owners, officers, directors, employees, contractors, suppliers, service providers, affiliates, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages, including lost profits, lost revenue, lost data, loss of goodwill, health-related damages, business interruption, or cost of substitute products or services.

To the maximum extent permitted by law, our total liability for any claim related to Blood Health AI will not exceed the amount you paid for the Blood Health AI product or service giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

Nothing in these Terms limits liability that cannot legally be limited.


23. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Blood Health AI and its owners, officers, directors, employees, contractors, affiliates, suppliers, licensors, and service providers from any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising from or related to:

  • your use or misuse of Blood Health AI;
  • your violation of these Terms;
  • your violation of law;
  • your violation of another person’s rights;
  • your health-related decisions;
  • your use of the device or app contrary to instructions;
  • your submission of false or unauthorized information;
  • your misuse of activation codes;
  • your unauthorized resale or commercial use;
  • your negligence, fraud, abuse, or misconduct.

24. Dispute Resolution

Before filing a claim, you agree to contact us at help@bloodhealthai.com and attempt to resolve the dispute informally.

You must describe the issue, provide your order number if applicable, and give us a reasonable opportunity to respond.

If the dispute is not resolved informally, disputes will be handled according to the governing law and venue provisions below, unless applicable law requires otherwise.


25. Arbitration and Class Action Waiver

To the maximum extent permitted by law, you and Blood Health AI agree that disputes will be resolved individually and not as part of a class, collective, consolidated, representative, or private attorney general action.

You waive the right to participate in a class action against Blood Health AI to the maximum extent permitted by law.

If you want binding arbitration, insert attorney-approved arbitration language here based on your company’s jurisdiction, target markets, and payment processor requirements.

[Attorney to insert arbitration forum, seat, rules, opt-out process, small-claims exception, consumer-law carveouts, and enforceability language.]


26. Governing Law and Venue

These Terms are governed by the laws of [Insert State/Country], without regard to conflict-of-law rules.

Subject to any valid arbitration clause and applicable consumer protection laws, you agree that courts located in [Insert Venue] will have exclusive jurisdiction over disputes arising from or related to these Terms or Blood Health AI.


27. Changes to Products, Services, and Terms

We may change the website, app, device features, services, policies, and these Terms from time to time.

If changes are material, we may provide notice through the website, app, email, or other reasonable method.

The updated Terms will be effective when posted unless a later date is stated.

Your continued use after updated Terms become effective means you accept the updated Terms.

If you do not agree, stop using Blood Health AI.


28. Force Majeure

We are not responsible for delay, failure, interruption, or inability to perform caused by events beyond our reasonable control, including:

  • natural disasters;
  • war;
  • terrorism;
  • labor disputes;
  • supply-chain disruptions;
  • carrier delays;
  • customs delays;
  • government actions;
  • legal or regulatory changes;
  • pandemics;
  • cyberattacks;
  • internet or hosting outages;
  • app-store restrictions;
  • payment processor issues;
  • third-party service failures;
  • power outages;
  • device component shortages.

29. Assignment

You may not assign or transfer these Terms, your account, lifetime access, activation code, or rights without our prior written consent.

We may assign or transfer these Terms in connection with a merger, acquisition, reorganization, sale of assets, financing, or business transfer.


30. Severability

If any part of these Terms is found unenforceable, the remaining parts will remain in effect.

The unenforceable part will be modified to the minimum extent necessary to make it enforceable, or removed if modification is not allowed.


31. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, Warranty Policy, Shipping Policy, and any other policies we post, form the entire agreement between you and Blood Health AI regarding your use of our products and services.


32. Contact

For legal questions, contact:

Blood Health AI
Legal Entity: Blood Health AI
Email: help@bloodhealthai.com
Website: https://bloodhealthai.com

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